love and treat your pets like royalty

Advice & Support Portal

Advice & Support Portal

Please login or create an account to access your support tickets. You can also access your support ticket by locating the email received when you created the ticket.
Created a ticket but can't find an email? Sign up today using the same email address that your ticket was created under previously. If your ticket still doesn't appear on the Support Portal page, then please feel free to open a new ticket and we can help locate your previous ticket!

Looking to create a ticket?

What can we help you with? Are you...

  • A pet owner looking for advice? Contact an advisor today to get expert pet help.
  • A pet provider looking to join the network? Get started today by getting in touch with a Trusted Pet Advisor.
  • A customer looking for help filing an order dispute? If you've exhausted all avenues with the seller, you can file a claim here.
  • A business owner looking to advertise to pet owners and providers? Contact us to find out more.
  • A pet expert who wants to help pet owners with their questions and concerns? Apply for a position with the Trusting Pet Network today.
  • Or are you just looking for general support or assistance? Get in touch with us today!